Photo of Alexandre Dispa
Business Developer

Discover our expert
Alexandre Dispa

Alexandre holds a master’s degree in management engineering from HEC (Business School) and an additional master’s degree in industrial engineering from Gramme. He joined our team in 2023 as Business Developer.

Alexandre's main mission within our company is to analyse and understand our customers' needs and expectations in order to offer them a tailor-made digital solution that will meet their desires perfectly, taking into account both the relational and technical aspects of the projects.

I particularly enjoy meeting customers, because their projects are new, and they all have a personal story to tell. Plus, I find it very gratifying to find a solution that's tailored to their needs and has a real impact on their company's performance/processes.

To find out more Alexandre, here’s some more information about him

Do you have a favourite type of project?

I really like web projects, especially e-commerce sites with configurators, because they involve the customer's products and the digitalisation of a business process. This often leads to fairly technical conversations, which, as I've explained, drives me to keep up-to-date with all the latest developments in our customers' sectors and services. It's very challenging and interesting.

As an expert in the construction and industrial sectors, what aspects of these sectors interest you most?

Generally speaking, I've noticed that the construction sector and the industrial sector are still not very digitalised, either in their internal processes or in their external communication with their customers. We often start from scratch, or from a low level of digitalisation, and this opens up the field of possibilities in terms of what we can offer them as a solution.

I also notice that when they already have an existing system that needs to be updated, modernised or connected with other systems, they all use different technologies, which forces us to adapt and innovate to meet everyone's needs. It's very motivating for our team.

Finally, these are highly technical sectors, and we have in-depth discussions about business and management processes. The solutions we provide have a real impact on the quality of their production and the services they deliver to their customers. That's what I really like about these two sectors.

What's your biggest challenge when selling a project?

My biggest challenge when selling a project is convincing customers of the value of a tailor-made solution. Our company specialises in the development of customised digital tools; we don't offer ready-made digital solutions. For us, every project is unique and requires a personalised approach.

When I meet a customer, I have to help them ‘project’ themselves into a brand new project that hasn't yet been developed. To do this, I play the role of architect and work with them to build a detailed plan for their project, drawing on examples of similar functionality we have already implemented for other customers. This reassures customers and helps them visualise how our tailor-made solution will meet their specific needs.

What do you like about your work?

I particularly enjoy meeting the customers, because their projects are new, and they all have a personal story to tell. Plus, it's very gratifying to find a solution that's tailored to their needs and has a real impact on their company's performance/processes. Our aim is not to sell a ready-made solution, but to find a tailor-made solution that perfectly meets their needs.

What I also like about my work is that it's stimulating. We provide technical services to companies in equally technical sectors, which means, as I've explained, we have to keep abreast of the latest technologies, both in our own field and in those of our customers, and constantly reinvent ourselves. I'm constantly learning about new sectors and services, which is very varied and rewarding.